🧠 Got a Question or Need Support?
Whether you’re a new player or a regular bettor, our team is here to assist with:
- 🧾 Account help (registration, login issues)
- 💸 Payment methods & withdrawals
- 🎁 Bonuses & promotions
- 📱 Mobile & app usage
- 🛡 Responsible gambling tools
- 📢 Affiliate & business inquiries
📧 How to Reach Us
📩 Email Support
- General Inquiries: support@12winner.com
- Business/Partnerships: partners@12winner.com
📨 Expect replies within 12–24 hours, usually faster.
📋 Contact Form
Use the form below for quick support:
Name: [Text input]
Email: [Text input]
Subject: [Dropdown – General, Payment, Bonus, Tech Issue, Other]
Message: [Text area]
[Send Message button]
💡 We don’t share your info. All messages are encrypted and private.
🕐 Support Hours
Our team is available 7 days a week, 365 days a year:
- Email support: 09:00–22:00 GMT+7
- Live chat (coming soon)
🔒 Privacy First
We respect your privacy. Your data is protected under our Privacy Policy and handled securely at all times.
🧭 Need Quick Help?
Check these popular pages first:
🤝 Let’s Work Together
Are you a bookmaker, affiliate, or media brand?
We’re open to:
- 📣 Sponsored placements
- 🤝 Affiliate deals
- 🎯 Betting content partnerships
👉 Email: partners@12winner.com
🏁 Final Note
“Your voice matters. We’re here to make your betting experience better, safer, and smoother.”
Have a question? Just reach out — and we’ll respond.